Vinted Members Share Displeasure About Size Modifications

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

This online marketplace has updated its size classifications for women's and children's clothes but did not contact all shoppers about the modification.

Digital Channels Response

Countless users and merchants have taken to social media stating that platform listings now display a different size category compared to what was initially listed because of the remapping.

The company said the updated approach better aligns with other platforms.

The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.

Size Classification Updates

Previously, the measurements included one number and one letter, like S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.

User Accounts

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Required Changes

A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.

Marketplace Information

The platform boasts over 100 million members, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.

Andrea Blair
Andrea Blair

A blockchain developer and educator with over 8 years of experience in fintech innovation.